The 360° Virtual Reality Company

SALES: (866) 902-3600
OUR COLORADO OFFICE IS OPEN
OPEN Monday - Friday 9 AM - 6 PM MT
Contact VPiX
VPiX is the world’s leader in providing Lexus-quality virtual tour services. In 2010 we built the world’s first 360° virtual tour server. In October 2016, we did it again with the introduction of the world’s first Google VR server.

VPiX is an HP OEM Partner. We will be rolling out the world’s first 3D flooring simulator kiosk with HP to flooring dealers / retailers summer 2017. Get a free, no obligation demo.

If you’d like to learn more about VPiX, the HP Sprout flooring simulator or open a VPiX office… we’d like to hear from you.
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VIRTUAL PICTURES - USA
590 Highway 105 Suite # 276
Monument, CO 80132
Sales: +1 (719) 481-3160
HOURS OF OPERATION
Monday - Thursday - 9:00 am - 6:00 pm MST
Friday - 9:00 am - 2:00 pm MST
Saturday + Sundays - CLOSED
VIRTUAL PICTURES - ATLANTA
Web: www.virtx360.com
Sales: (470) 240-9040
VIRTUAL PICTURES - NEW ZEALAND
PO Box 202181,
Southgate, Takanini, 2243
Web: www.vpix.co.nz
Sales: +64 (21) 501 624
Toll Free: 0800 VPiX NZ (8749 69)
HOURS OF OPERATION
Monday - Friday - 8:00 am - 6:00 pm
Saturday + Sundays - (by appointment only)
Holidays - CLOSED
VIRTUAL PICTURES - S.A.
Pretoria, South Africa
Sales: +27 83-626059
Web: http://viphotography.net
HOURS OF OPERATION
Monday - Saturday - 9:00 am - 6:00 pm CAT
Sundays + Holidays: - CLOSED


KNOWLEDGE BASE -- FAQ's
A lot of the 'garden variety issues,' can be solved by clicking here. We have YouTube videos, screen grabs, illustrations, and Podcasts here that can help you get answers, including a TOP Secret Marketing vault for VIP Members.
GET VPiX SUPPORT
Standard support is offered via email only. Please fill out the Ticket Request form on the right, and we'll get back to you within 1 business day. VIP Support members get same day support, evening and weekend help with a dedicated account manager. Please click the red VIP Tab if you are have a VPiX VIP support plan or want to order one.
FORGOT VPiX PASSWORD
Forgot your Password? Hit the Forgot Password on your VPiX log in panel or fill this form out and we'll reset it for you.
Share Screen
Share your screen with us so we can better assist you. Download and run the application, then give us a call.
Phone: (866) 700-8855 extension 1
(weekdays 9:00am to 5:30pm PT)
VPiX Technical Support
Standard VPiX support is available Mondays - Thursdays from 8 am until 6 pm MDT and Fridays from 8 am until 3 pm. Please allow one business for any support issues. For faster service, VIP Support programs allow for extended support hours for evenings and weekends.
Including your VPiX ID# will help us speed up your request.
VPiX Support Call
Please use the form to request a ticket on your VPiX cloud account. Please do not use this form for “Feature Requests.”
CUSTOM PROGRAMMING INCIDENT: $79
If you are adding content links from VPiX 360, MotorStreet 360, VPiX 3D or VPiX VR into your website and it is not working, but the VPiX Web link works correctly when clicked from the back office or pasted into a blank web browser window… then you will need to order a single incident ticket.
GET: JOIN.ME
One of the best tools we use to see your computer on our screen (and vice-versa) is Join.me. Go to: http://www.join.me and register for a FREE account. You will need this installed before we can do the remote training and troubleshooting session.
VPiX Support Ticket
Please use this form to report any issues with VPiX content or if you are having issues linking VPiX content into your company website, Facebook post or blog.

If this is a VPiX bug from your customer portal, there will be no charge to fix the bug in 99% of most cases.

If you have a VPiX Service Level Agreement (SLA), please enter the date your SLA service contract number when submitting this ticket.

All other customers needing assistance with adding VPiX content to your Website, Facebook posts or blog will incur a $79 charge to diagnose and recommend the code fixes to your developer. If you are not in the United States, be sure to include your Skype ID so we can contact you regarding the repair.
The same VPiX Email you use to log into your account with
Please attach screen shot (optional): Must be png or jpg format