866-902-3600
Contact VPiX
VPiX is the world’s leader in providing Lexus-quality virtual tour services. In 2010 we built the world’s first 360° virtual tour server. In October 2016, we did it again with the introduction of the world’s first Google VR server.

VPiX is an HP OEM Partner. We will be rolling out the world’s first Hotel self-check-in kiosk that includes 360° interactive views of their rooms. Plus, it will be the first and only kiosk that lets guests view 360’s and book local restaurants and attractions right to their hotel room.

If you’d like to learn more about VPiX, open a VPiX office or inquire about investor relations… we’d like to hear from you.
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VIRTUAL PICTURES - USA
590 Highway 105 Suite # 276
Monument, CO 80132
Sales: +1 (719) 481-3160
HOURS OF OPERATION
Monday - Friday - 9:00 am - 6:00 pm MDT
Saturday + Sundays - CLOSED
VIRTUAL PICTURES - NEW ZEALAND
PO Box 202181,
Southgate, Takanini, 2243
Sales: +64 (21) 501 624
Toll Free: 0800 VPiX NZ (8749 69)
HOURS OF OPERATION
Monday - Friday - 8:00 am - 6:00 pm
Saturday + Sundays - (by appointment only)
Holidays - CLOSED


KNOWLEDGE BASE -- FAQ's
A lot of the 'garden variety issues,' can be solved by clicking here. We have YouTube videos, screen grabs, illustrations, and Podcasts here that can help you get answers, including a TOP Secret Marketing vault for VIP Members.
GET VPiX SUPPORT
Standard support is offered via email only. Please fill out the Ticket Request form on the right, and we'll get back to you within 1 business day. VIP Support members get same day support, evening and weekend help with a dedicated account manager. Please click the red VIP Tab if you are have a VPiX VIP support plan or want to order one.
FORGOT VPiX PASSWORD
Forgot your Password? Hit the Forgot Password on your VPiX log in panel or fill this form out and we'll reset it for you.
Share Screen
Share your screen with us so we can better assist you. Download and run the application, then give us a call.
Phone: (866) 700-8855 extension 1
(weekdays 9:00am to 5:30pm PT)
VPiX Technical Support
Standard VPiX support is available Mondays - Thursdays from 8 am until 6 pm MDT and Fridays from 8 am until 3 pm. Please allow one business for any support issues. For faster service, VIP Support programs allow for extended support hours for evenings and weekends.
Including your VPiX ID# will help us speed up your request.
VPiX Support Call
Please use the form on the right only for VPiX Support Calls. This is a Pay-Per-Incident service or training request for $36.

Standard VPiX tickets are answered via Zendesk. Click here to register if you are not already part of the VPiX Zendesk group. Standard VPiX support is free and available via Ticket-systems only.

VIP Service is available to anyond beyond your 90-day original VPiX camera/equipment purchase and is $36 per incident.
SINGLE INCIDENT SUPPORT: $36
We can bill your existing account $36 for the tech support / troubleshooting call. Calls placed today are typically scheduled on the next business day if placed after 11 am, MDT.
GET: JOIN.ME
One of the best tools we use to see your computer on our screen (and vice-versa) is Join.me. Go to: http://www.Join.me and register for a FREE account. You will need this installed before we can do the remote training and troubleshooting session.
VPiX Support Call: $36
Use this form only if you are needing a support call with a live VPiX human and if you are well past your 90-day support / training deadline. This is for VPiX customers only (not TRIAL ACCOUNTS).

You will be billed $36 before your troubleshooting sessing call begins. You will need to have Join.me installed and running so we can take control of your Mac or PC and resolve your incident or provide Just In Time (JIT) training.

All incidents are based on solving your issue within 20-minutes or less.
The same VPiX Email you use to log into your account with